v1.0 NOW LIVEBuilt for the after-hours rush.

One platform.
Every shift.
Zero chaos.

PlateOps replaces the WhatsApp-to-register-to-kitchen scribble with a single, real-time system. QR ordering, a live kitchen display, supply-chain inventory, full accounting and tip tracking — wired together for owners, cooks, waiters and drivers.

6
Role-based portals
12s
Avg. order to kitchen
100%
Real-time sync
PKR
Native currency
kitchen.plateops.app / live
LIVE00:00
NEW1
#A21F00:00
Table T-04
Espresso
Tiramisu
PREPARING1
#B8E200:07
Table T-11
Wagyu Burger
Fries
READY1
#C03700:14
Table TKW
Margherita
Coke
SERVED1
#D4A100:21
Table T-02
Truffle Pasta
4 new ratings · 4.9
+PKR 18,420 tonight
Built on the modern restaurant stack
Next.jsPostgreSQL360dialog WhatsAppSocket.ioOpenStreetMapPrisma
What's inside

Every shift, choreographed.

Eight tightly integrated modules — one for each thing that used to be a separate WhatsApp thread, paper slip, or spreadsheet.

01 · Customer

Scan. Order. Track.

A QR sticker on every table opens a branded menu in any phone's camera — no app install. Customers add items, send notes to the kitchen, and watch the order pipeline tick toward their table.

  • QR codes generated per-table — printable layout included
  • Live order pipeline with cooking timer
  • App-only discount baked in to reduce WhatsApp manual flow
  • Ratings & feedback captured per order
9:41● ● ●●●
Scan to order
Point camera at the QR on your table
02 · Kitchen

A KDS that shouts when it needs to.

Big-text, color-coded, station-routed. New orders flash red until acknowledged. Timers turn amber at 10 min and crimson at 20. Sound alerts that the night shift will actually hear over the music.

  • 4-column pipeline: New → Preparing → Ready → Served
  • Auto-routes items to grill / cold / bar stations
  • Visual urgency: green ⇢ amber ⇢ red by elapsed time
  • One-tap advance, swipe to cancel
KITCHEN DISPLAY
10 ACTIVE
NEW3
#A21F05:14
T-02
2x Burger
#B8E207:14
T-03
2x Pasta
#C03709:14
T-04
2x Pizza
PREPARING5
#E5B911:14
T-02
2x Burger
#F6C213:14
T-03
2x Pasta
#G7D515:14
T-04
2x Pizza
#H8E117:14
T-05
2x Coffee
#I9F419:14
T-06
2x Steak
READY2
#I9F417:14
T-02
2x Burger
#JAG719:14
T-03
2x Pasta
03 · WhatsApp Bot

The hostess that never sleeps.

360dialog-powered chatbot greets every inbound WhatsApp, shows tonight's menu, takes orders directly into the same pipeline, and seamlessly hands off to a human for anything weird.

  • Auto-menu, auto-pricing, auto-order creation
  • Conversation inbox merges WhatsApp + in-app chat
  • Human handoff with full context in one tap
  • Phone numbers captured for marketing campaigns
i
PlateOps
● online · auto-reply
Hi! Can I see the menu?
04 · Supply Chain

Stock that deducts itself.

Build recipes once; every sold dish auto-drains ingredients. Reorder thresholds, supplier directory, and one-click purchase orders. Forecasting tells you what runs out before Friday.

  • Recipe BOM builder with cost-per-dish rollup
  • Auto-deduct on order completion
  • Low-stock alerts + draft POs
  • 30-day depletion forecast per ingredient
STOCK LEVELS
Auto-deducting from tonight's orders
2 LOW
Beef Patty 180g84 / 120 pcs
Mozzarella22 / 60 kg
Pasta Penne9 / 50 kg
Espresso Beans6 / 20 kg
Coca-Cola 250ml144 / 200 pcs
⚠️
Auto-reorder draft ready · Pasta Penne, Espresso Beans
05 · Financials

Books that close themselves.

Revenue, food cost, wages, rent, utilities, tax — all in one dashboard with daily / monthly / yearly views. P&L generates from raw transactions; no spreadsheet copy-paste.

  • Live revenue chart with comparison periods
  • Auto food-cost % from recipes × sales
  • Wage tracking with HRMS payslips
  • PDF / CSV export for accountants
Revenue · last 12 days
PKR 2,84,610
▲ 22.4% vs last period
7D30D90D
Mon
Wed
Fri
Sun
06 · WiFi Captive Portal

WiFi that buys you a phone number.

Connect to the lounge WiFi → enter phone → receive a WhatsApp OTP → enjoy a free hour online. Every guest leaves a verified number behind for tomorrow's promotion.

  • Branded captive portal with OTP via WhatsApp
  • 1-hour sessions with auto-disconnect
  • Marketing list grows on autopilot
  • GDPR-friendly consent on first connect
FREE WIFI · 1 HOUR
Verify on WhatsApp to connect
Phone
+92 300 ████ 2 7 1
3
9
2
1
Six portals, one source of truth

Every role gets its own room.

A single database, six purpose-built UIs. Cooks never see the books. The owner never has to log into the kitchen. Permissions are role-based and audited.

👑
OWNER

Real-time pulse of every table, every shift, every rupee. Bird's-eye view with drill-down on demand.

Live dashboardFinancialsTips ledgerStaff roster
⚙️
ADMIN

Operational nerve center. Menu, tables, pricing, branding, schedules, marketing — all in one place.

Menu builderTables & QRMarketingBranding
🔥
KITCHEN HEAD

Fullscreen KDS optimized for a 24″ wall display. One screen, all stations, no clutter.

Order pipelineStationsFeedbackSchedule
🍽️
WAITER

Your floor, your tables, your tips. Tap a table to take an order, capture cash and a tip.

My tablesPaymentTips todaySchedule
🛵
DRIVER

Just the deliveries that are yours, in the order they should go out. GPS sharing optional.

My runsCollect cashScheduleLive map
👤
CUSTOMER

No app to install. Scan, browse, order, track. Optional account unlocks loyalty discount. WhatsApp AI bot takes orders end-to-end.

MenuLive trackingOrder historyFeedback
i
Lume BistroPOWERED BY PLATEOPS
online · usually replies instantly
📞 ⋮
Today
🤖 AI BOT
Welcome to Lume Bistro 🍽️ What can I get started for you?
📖 See menu🛒 Place order📅 Reserve table📍 Hours & location
8:08 PM
📖 See menu
8:09 PM ✓✓
🤖 AI BOT
Tonight's menu, freshly synced 👌
IL
TONIGHT'S MENU
42 items · synced 9 min ago
🍔 Burgers · Wagyu 2400, Truffle 2100, Smashed 1450…
🍝 Pasta · Truffle 1800, Carbonara 1650…
🍕 Pizza · Margherita 1350, Diavola 1650…
↳ View full menu
Want the full list or jump straight to something?
8:09 PM
1 wagyu burger and a coke. Deliver please
8:10 PM ✓✓
🤖 AI BOT
🤖 Building your order…
Order draft#C037
Wagyu Burger2,400
Coke 250ml180
SubtotalPKR 2,580
App discount · 10%− PKR 258
DeliveryPKR 200
TotalPKR 2,522
📍 House 14, DHA-5 · cash on delivery
CONFIRMEdit
8:10 PM
Yes confirm
8:11 PM ✓✓
🤖 AI BOT
🚀 Booked! Order #C037 is in the kitchen. ETA 35 min. Driver Bilal is up next.
📡 LIVE TRACKINGETA 8:46 PM
● Cooking○ Ready○ Driver out○ Delivered
↳ Open live map
8:11 PM
😊
Message…
📎
From scribble to symphony

The 6-step manual chain, gone.

The old workflow had owners doubling as scribes, runners, and accountants. PlateOps collapses six manual steps into a single live pipeline.

Before
Manual WhatsApp chain
🥲
  1. 01
    Customer messages on WhatsApp
  2. 02
    Owner copies order into register
  3. 03
    Owner enters into the old app
  4. 04
    Owner prints receipt, walks it to kitchen
  5. 05
    Kitchen reads handwriting, cooks
  6. 06
    Owner manually marks paid after collection
After
Manual WhatsApp chain
🚀
  1. 01
    Customer scans QR / WhatsApp's the bot
  2. 02
    Order auto-lands in the kitchen, station-routed
  3. 03
    Cook taps Start → Ready → Served
  4. 04
    Waiter / driver collects cash with one tap
  5. 05
    Inventory deducts, books update, owner sees pulse
The math: 6 steps → 5 steps. Owner removed from the critical path on every order.
Pricing

Pay for the floor, not the seat.

Flat monthly fee. No per-order tax, no surcharges, no per-staff seat. Or own it outright with a one-time license.

Starter
SINGLE LOUNGE
PKR 30,000/month
  • Up to 30 tables
  • Unlimited orders
  • WhatsApp bot · 1,000 conversations
  • Kitchen display · 1 station
  • Cash payments + receipts
  • Daily/monthly P&L
  • Email support
Talk to us
Most popular
PRO UNLIMITED
PKR 60,000/month
  • Unlimited tables
  • Unlimited orders
  • WhatsApp bot · unlimited
  • Kitchen display · unlimited stations
  • Inventory + supply chain + forecasting
  • Full HRMS + payslips
  • WiFi captive portal
  • Marketing campaigns
  • Priority WhatsApp + phone support
Talk to us
Multi-branch
HOSPITALITY GROUP
Custom
  • Unlimited branches
  • Centralized inventory & accounting
  • Custom integrations (POS, accounting)
  • Dedicated success manager
  • On-site training
  • SLA + 24/7 support
Talk to us
Enterprise
FULL LICENSE
PKR 15,000,000one-time
$53,600
  • Perpetual license — yours forever
  • Onsite hosting on your own server
  • Full source-level customization
  • Every current and future v1 feature
  • Branded white-label deploy
  • Direct engineering line + SLA
  • Onsite installation + staff training
  • No monthly fees, ever
Talk to sales
All prices exclude FBR sales tax where applicable. USD rates approximate at PKR 280/$ — final invoices issued in PKR at the SBP rate on signing day.

Stop being the bottleneck
in your own restaurant.

30-day pilot. Full hands-on onboarding. Move every WhatsApp order, every paper slip, every spreadsheet to one screen — or pay nothing.

No credit card. No installation. Onboarded in 48 hours.